Among the emerging management technologies, employee monitoring software have become increasingly popular as tools that increase work efficiency and protect organizational assets in the context of the new forms and formats of work. It is a business tool that allows employers to both control and protect employees in the online setting. The use of such software in resource implementation can be an issue concerning the privacy of individuals, however, when used properly, and with integrity the advancement in productivity, and security, it offers is enormous.
Enhancing Productivity
There’s no doubt that the initial and perhaps the most common reason employers consider using employee monitoring software is to increase efficiency. For example, an international marketing firm, XYZ Digital, was encountering issues by its workers on the following treatment of the working day on non-work related activities like social media and shopping. In order to counter this they introduced a software to monitor employees. The name of that best labor productivity tracking tool was Controlio. The software gives the management details on which applications the employees are using, which sites they are browsing that are non working related, and which activities they are most involved in.
In addition to helping employees avoid distractions, the software gives managers information on how their employees use time. For instance, in the case of XYZ Digital it was realized that some employees were directing their energy towards particular tools in a way that was counterproductive with their duties. Hence the management was in a position to address issues that needed training sessions and modify other activities so as to inculcate a better trained and more productive organization. Co-workers, on the other hand, started paying much attention with more focus as well as target setting on the time that they spent on work, which in the end saw the employees as well as the work teams produce higher results.
Furthermore, the software assists in recognizing patterns in work behavior of employees. In addition, the package makes it easier to know trends in work behavior. For example, the system identified that some workers did not perform any activities during a specific period of the day which helped managers investigate whether they were overloaded with work or merely uninterested. Subsequently, changes could be made to organizational working time perspectives because of the team, such as the everyday schedule or working tasks, in order to optimize employees’ time surplus. This seemingly preventive strategy not only increased productivity but enriched employee satisfaction and motivation because they perceived that their productivity was being evaluated objectively and more to the advantage of everyone involved.
Enhancing Security
Besides, employee monitoring software has another paramount use – the security one. For instance, consider ABC Finance – a company offering financial services, which means it contains and processes its clients’ personal data. Without the monitoring software they were open to inside threats like loss of data, and some of their clients’ sensitive files being accessed. To eliminate these risks, ABC Finance developed a monitoring solution that monitors the actions of their employees throughout their platforms. This software records an individual’s typing sequence, watches the files they open, and records all attempts made to open the restricted files in the computer.
For example, if an employee tried to open some files that they were not supposed to open, the software quickly raised an alarm and investigations started. It also benefited ABC Finance’s IT department in deciding whether an employee was clumsy enough to click on the wrong link, or if they were trying to embezzle corporate information. As an example, one Kenya employee was caught red-handed trying to transfer client information to a flash drive by means of a monitoring system. By detecting this situation early, the company was saved from a data breach and loss of đoàn tài chính also avoiding any collapse of its reputation.
